Quality Assurance

Homecare Solutions manages individual, four and five-star properties.

We pride ourselves on the excellent care of you and your home with attention to detail. We do not subcontract any of our housekeeping. All Homecare Solutions staff wear a uniform with our business logo and carry an ID pass.

All staff are Enhanced DBS checked and we're more than happy to provide evidence of this if required.

All cleans are carried out or assessed by Richard or Jill to ensure your guest's stay is an excellent one.

Homecare Solutions also carries out maintenance services, however if there is a job which we feel needs someone more specialised we will seek the help of a specialised vetted contractor to carry out the work.

We provide regular customer and owner surveys to ensure the quality and excellent service is maintained throughout all our services.

We welcome any feedback from owners, guests and customers. We've made it easy to do, just fill in the simple form below.

Note: All feedback is fully confidential. We treat feedback sensitively, with openness and honesty.


Client Reviews

Customers across North Devon trust us with their property and rental businesses.

“Thank you for all your valuable help in the last 6 months.” - V.J, Yelland
“I can't praise Jill enough. I always felt she had [my] mum's health and wellbeing as a priority. I would happily recommend Homecare Solutions to anyone in need of home assistance.” - J.R Newport
“Fab couple full of love and compassion. Thank you both for helping me, you've been wonderful, you always turn up on time. Richard and Jill are conscientious, paying attention to detail. They get on with the job and always on time. They are not just work people they are special to me, they have become my friends. I bless the day I saw their advert in the local paper, lovely professional couple.” - A.R.B Barnstaple
“Richard, Thank you so much. Its always a pleasure working with you, and your kindness and honesty is really appreciated.” - Kate
“Very many thanks for all the work you have carried out on our property, we are delighted!” - J.C
“I have been impressed with Jill's approach and attitude to work, she genuinely cares for her clients. Jill is caring and considerate and goes the extra mile. I would highly recommend Jill and will clarify that by saying that anyone who needs her services would soon appreciate what a superb individual she is. Jill is honest, loyal, and reliable, but as mentioned earlier her greatest skill is her empathy with the patients she cares for.” - A.R
“I needed help fitting a key safe and changing locks. Homecare Solutions came and carried out the work at a reasonable cost and left no mess. I am very pleased with the work it was completed quickly and professionally.” - E.S
“Homecare Solutions have performed several tasks for us ranging from cleaning and personal care by Jill to electrical, gardening, and TV problems by Richard. They have both always been totally professional, very friendly, reliable and helpful. Its good to know we can call on them at any time.” - M.G

Feedback Form

We want to continue being the best at what we do. Help us by letting us know your thoughts.

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What did we do well, and what can we do better?